:root {
  --pvg-chatbot-primary: #0f766e;
  --pvg-chatbot-primary-strong: #115e59;
  --pvg-chatbot-accent: #f59e0b;
  --pvg-chatbot-surface: rgba(255, 255, 255, 0.98);
  --pvg-chatbot-border: rgba(15, 23, 42, 0.08);
  --pvg-chatbot-text: #0f172a;
  --pvg-chatbot-muted: #64748b;
  --pvg-chatbot-shadow: 0 28px 60px rgba(2, 6, 23, 0.18);
}

#pvg-chatbot-root {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 1100;
  font-family: inherit;
}

.pvg-chatbot {
  position: relative;
}

.pvg-chatbot__launcher {
  display: inline-flex;
  align-items: center;
  gap: 0.85rem;
  border: 0;
  border-radius: 999px;
  padding: 0.95rem 1.2rem;
  background: linear-gradient(135deg, var(--pvg-chatbot-primary), #0f4c81 65%, #1d4ed8 100%);
  color: #fff;
  box-shadow: var(--pvg-chatbot-shadow);
  cursor: pointer;
  transition: transform 160ms ease, box-shadow 160ms ease;
}

.pvg-chatbot__launcher:hover,
.pvg-chatbot__launcher:focus-visible {
  transform: translateY(-2px);
  box-shadow: 0 32px 70px rgba(2, 6, 23, 0.24);
}

.pvg-chatbot__launcher-badge {
  position: relative;
  width: 42px;
  height: 42px;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: rgba(255, 255, 255, 0.18);
  overflow: hidden;
}

.pvg-chatbot__launcher-badge::after {
  content: '';
  position: absolute;
  inset: 0;
  border-radius: 50%;
  border: 1px solid rgba(255, 255, 255, 0.3);
  animation: pvg-chatbot-pulse 2.2s infinite;
}

.pvg-chatbot__launcher-text {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  line-height: 1.15;
}

.pvg-chatbot__launcher-text strong {
  font-size: 0.98rem;
  font-weight: 700;
}

.pvg-chatbot__launcher-text span {
  font-size: 0.78rem;
  color: rgba(255, 255, 255, 0.78);
}

.pvg-chatbot__panel {
  position: absolute;
  right: 0;
  bottom: calc(100% + 14px);
  width: min(390px, calc(100vw - 28px));
  border-radius: 28px;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(248, 250, 252, 0.98));
  border: 1px solid var(--pvg-chatbot-border);
  box-shadow: var(--pvg-chatbot-shadow);
  overflow: hidden;
  opacity: 0;
  transform: translateY(10px) scale(0.98);
  pointer-events: none;
  transition: opacity 180ms ease, transform 180ms ease;
  backdrop-filter: blur(18px);
}

.pvg-chatbot--open .pvg-chatbot__panel {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: auto;
}

.pvg-chatbot__panel::before {
  content: '';
  position: absolute;
  inset: 0;
  background:
    radial-gradient(circle at top right, rgba(245, 158, 11, 0.16), transparent 34%),
    radial-gradient(circle at top left, rgba(15, 118, 110, 0.12), transparent 40%);
  pointer-events: none;
}

.pvg-chatbot__header {
  position: relative;
  padding: 1.25rem 1.25rem 1rem;
  background: linear-gradient(145deg, rgba(15, 118, 110, 0.94), rgba(15, 76, 129, 0.96));
  color: #fff;
}

.pvg-chatbot__header-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 1rem;
}

.pvg-chatbot__eyebrow {
  display: inline-block;
  margin-bottom: 0.45rem;
  padding: 0.25rem 0.55rem;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.16);
  font-size: 0.72rem;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.pvg-chatbot__title {
  margin: 0;
  font-size: 1.15rem;
  font-weight: 700;
}

.pvg-chatbot__subtitle {
  margin: 0.35rem 0 0;
  font-size: 0.82rem;
  color: rgba(255, 255, 255, 0.76);
  max-width: 230px;
}

.pvg-chatbot__header-actions {
  display: flex;
  align-items: center;
  gap: 0.45rem;
}

.pvg-chatbot__close,
.pvg-chatbot__menu {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 0;
  background: rgba(255, 255, 255, 0.14);
  color: #fff;
  width: 38px;
  height: 38px;
  border-radius: 50%;
  cursor: pointer;
}

.pvg-chatbot__close:hover,
.pvg-chatbot__close:focus-visible,
.pvg-chatbot__menu:hover,
.pvg-chatbot__menu:focus-visible {
  background: rgba(255, 255, 255, 0.24);
}

.pvg-chatbot__menu[aria-hidden="true"] {
  display: none;
}

.pvg-chatbot__status {
  position: relative;
  padding: 0.8rem 1.25rem;
  font-size: 0.76rem;
  color: var(--pvg-chatbot-muted);
  border-bottom: 1px solid rgba(15, 23, 42, 0.06);
  background: rgba(255, 255, 255, 0.7);
}

.pvg-chatbot--customer-care .pvg-chatbot__status {
  color: var(--pvg-chatbot-primary-strong);
  background: rgba(15, 118, 110, 0.08);
}

.pvg-chatbot__guide {
  position: relative;
  display: none;
  flex: 1 1 auto;
  min-height: 340px;
  padding: 1rem;
  overflow-y: auto;
  overscroll-behavior: contain;
  background:
    radial-gradient(circle at 92% 5%, rgba(245, 158, 11, 0.09), transparent 29%),
    linear-gradient(180deg, #f8fafc 0%, #ffffff 100%);
}

.pvg-chatbot--guided .pvg-chatbot__guide {
  display: block;
}

.pvg-chatbot--guided .pvg-chatbot__thread,
.pvg-chatbot--guided .pvg-chatbot__composer {
  display: none;
}

.pvg-chatbot__guide-intro {
  padding: 0.15rem 0.1rem 0.75rem;
}

.pvg-chatbot__guide-kicker {
  display: block;
  margin-bottom: 0.25rem;
  color: var(--pvg-chatbot-primary);
  font-size: 0.68rem;
  font-weight: 800;
  letter-spacing: 0.055em;
  text-transform: uppercase;
}

.pvg-chatbot__guide-intro h4,
.pvg-chatbot__guide-section-head h4 {
  margin: 0;
  color: var(--pvg-chatbot-text);
  font-size: 1.08rem;
  line-height: 1.3;
}

.pvg-chatbot__guide-intro p,
.pvg-chatbot__guide-section-head p {
  margin: 0.35rem 0 0;
  color: var(--pvg-chatbot-muted);
  font-size: 0.77rem;
  line-height: 1.45;
}

.pvg-chatbot__guide-list,
.pvg-chatbot__guide-topics {
  display: grid;
  gap: 0.6rem;
}

.pvg-chatbot__guide-card,
.pvg-chatbot__guide-topic {
  width: 100%;
  display: flex;
  align-items: center;
  gap: 0.72rem;
  border: 1px solid rgba(15, 118, 110, 0.12);
  border-radius: 15px;
  padding: 0.75rem;
  background: rgba(255, 255, 255, 0.94);
  color: var(--pvg-chatbot-text);
  text-align: left;
  box-shadow: 0 8px 22px rgba(15, 23, 42, 0.045);
  cursor: pointer;
  transition: border-color 150ms ease, box-shadow 150ms ease, transform 150ms ease;
}

.pvg-chatbot__guide-card:hover,
.pvg-chatbot__guide-card:focus-visible,
.pvg-chatbot__guide-topic:hover,
.pvg-chatbot__guide-topic:focus-visible {
  border-color: rgba(15, 118, 110, 0.34);
  box-shadow: 0 11px 26px rgba(15, 23, 42, 0.08);
  transform: translateY(-1px);
}

.pvg-chatbot__guide-card--chat {
  border-color: rgba(245, 158, 11, 0.24);
  background: rgba(255, 251, 235, 0.94);
}

.pvg-chatbot__guide-card-icon {
  flex: 0 0 auto;
  width: 38px;
  height: 38px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 12px;
  background: rgba(15, 118, 110, 0.09);
  color: var(--pvg-chatbot-primary);
}

.pvg-chatbot__guide-card--chat .pvg-chatbot__guide-card-icon {
  background: rgba(245, 158, 11, 0.13);
  color: #c2410c;
}

.pvg-chatbot__guide-card-copy,
.pvg-chatbot__guide-topic > span:first-child {
  min-width: 0;
  flex: 1 1 auto;
}

.pvg-chatbot__guide-card-copy strong,
.pvg-chatbot__guide-topic strong {
  display: block;
  font-size: 0.84rem;
  line-height: 1.3;
}

.pvg-chatbot__guide-card-copy small,
.pvg-chatbot__guide-topic small {
  display: block;
  margin-top: 0.18rem;
  color: var(--pvg-chatbot-muted);
  font-size: 0.7rem;
  line-height: 1.35;
}

.pvg-chatbot__guide-card-arrow,
.pvg-chatbot__guide-topic-arrow {
  flex: 0 0 auto;
  display: inline-flex;
  color: #94a3b8;
}

.pvg-chatbot__guide-card-arrow svg,
.pvg-chatbot__guide-topic-arrow svg {
  width: 16px;
  height: 16px;
}

.pvg-chatbot__guide-section-head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 0.7rem;
  align-items: start;
  margin-bottom: 0.8rem;
}

.pvg-chatbot__service-search {
  display: grid;
  gap: 0.38rem;
  margin-bottom: 0.75rem;
  padding: 0.68rem;
  border: 1px solid rgba(15, 118, 110, 0.13);
  border-radius: 14px;
  background: rgba(240, 253, 250, 0.72);
}

.pvg-chatbot__service-search label {
  color: var(--pvg-chatbot-primary-strong);
  font-size: 0.69rem;
  font-weight: 800;
}

.pvg-chatbot__service-search-row {
  display: flex;
  align-items: stretch;
  gap: 0.4rem;
}

.pvg-chatbot__service-search-row input {
  min-width: 0;
  flex: 1 1 auto;
  border: 1px solid rgba(15, 23, 42, 0.12);
  border-radius: 10px;
  padding: 0.56rem 0.62rem;
  background: #fff;
  color: var(--pvg-chatbot-text);
  font: inherit;
  font-size: 0.73rem;
  outline: none;
}

.pvg-chatbot__service-search-row input:focus {
  border-color: rgba(15, 118, 110, 0.45);
  box-shadow: 0 0 0 3px rgba(15, 118, 110, 0.08);
}

.pvg-chatbot__service-search-row button {
  flex: 0 0 auto;
  border: 0;
  border-radius: 10px;
  padding: 0.52rem 0.65rem;
  background: var(--pvg-chatbot-primary);
  color: #fff;
  font: inherit;
  font-size: 0.7rem;
  font-weight: 800;
  cursor: pointer;
}

.pvg-chatbot__service-search-clear {
  width: fit-content;
  border: 0;
  padding: 0.05rem 0;
  background: transparent;
  color: var(--pvg-chatbot-primary);
  font: inherit;
  font-size: 0.66rem;
  font-weight: 700;
  cursor: pointer;
}

.pvg-chatbot__guide-loading {
  min-height: 82px;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: center;
  gap: 0.28rem;
  padding: 0.8rem;
  border: 1px dashed rgba(15, 118, 110, 0.2);
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.75);
  color: var(--pvg-chatbot-muted);
  text-align: center;
}

.pvg-chatbot__guide-loading span {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--pvg-chatbot-primary);
  animation: pvg-chatbot-bounce 1.1s infinite ease-in-out;
}

.pvg-chatbot__guide-loading span:nth-child(2) {
  animation-delay: 0.15s;
}

.pvg-chatbot__guide-loading span:nth-child(3) {
  animation-delay: 0.3s;
}

.pvg-chatbot__guide-loading strong {
  flex: 1 1 100%;
  margin-top: 0.2rem;
  font-size: 0.7rem;
}

.pvg-chatbot__guide-error {
  padding: 0.75rem;
  border: 1px solid rgba(185, 28, 28, 0.16);
  border-radius: 13px;
  background: rgba(254, 242, 242, 0.9);
  color: #b91c1c;
  font-size: 0.72rem;
  line-height: 1.4;
}

.pvg-chatbot__guide-back {
  width: 34px;
  height: 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid rgba(15, 118, 110, 0.15);
  border-radius: 11px;
  background: #fff;
  color: var(--pvg-chatbot-primary);
  cursor: pointer;
}

.pvg-chatbot__guide-topic {
  gap: 0.5rem;
  padding: 0.68rem 0.75rem;
  border-color: rgba(15, 23, 42, 0.08);
  box-shadow: none;
}

.pvg-chatbot__guide-empty {
  padding: 1rem;
  border: 1px dashed rgba(15, 23, 42, 0.15);
  border-radius: 14px;
  color: var(--pvg-chatbot-muted);
  font-size: 0.78rem;
  line-height: 1.45;
}

.pvg-chatbot__guide-chat-link {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
  margin-top: 0.8rem;
  border: 0;
  border-radius: 12px;
  padding: 0.68rem 0.75rem;
  background: rgba(15, 118, 110, 0.08);
  color: var(--pvg-chatbot-primary-strong);
  font: inherit;
  font-size: 0.75rem;
  font-weight: 800;
  cursor: pointer;
}

.pvg-chatbot__guide-chat-link svg {
  width: 17px;
  height: 17px;
}

.pvg-chatbot__thread {
  position: relative;
  padding: 1rem 1rem 0.65rem;
  max-height: 420px;
  overflow-y: auto;
  overscroll-behavior: contain;
}

.pvg-chatbot__empty {
  padding: 2.5rem 1.25rem;
  text-align: center;
  color: var(--pvg-chatbot-muted);
  font-size: 0.92rem;
}

.pvg-chatbot__bubble-wrap {
  display: flex;
  margin-bottom: 0.9rem;
}

.pvg-chatbot__bubble-wrap--user {
  justify-content: flex-end;
}

.pvg-chatbot__bubble {
  max-width: 86%;
  border-radius: 22px;
  padding: 0.9rem 1rem;
  font-size: 0.92rem;
  line-height: 1.55;
  color: var(--pvg-chatbot-text);
  border: 1px solid rgba(15, 23, 42, 0.06);
  background: #fff;
  box-shadow: 0 14px 34px rgba(15, 23, 42, 0.05);
}

.pvg-chatbot__bubble-wrap--assistant .pvg-chatbot__bubble {
  border-top-left-radius: 9px;
}

.pvg-chatbot__bubble-wrap--user .pvg-chatbot__bubble {
  border-top-right-radius: 9px;
  color: #fff;
  background: linear-gradient(135deg, #0f766e, #0f4c81 80%);
}

.pvg-chatbot__bubble-meta {
  display: block;
  margin-top: 0.45rem;
  font-size: 0.7rem;
  color: rgba(100, 116, 139, 0.9);
}

.pvg-chatbot__bubble-wrap--user .pvg-chatbot__bubble-meta {
  color: rgba(255, 255, 255, 0.7);
}

.pvg-chatbot__feedback {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem;
  margin-top: 0.55rem;
  padding-top: 0.45rem;
  border-top: 1px solid rgba(15, 23, 42, 0.06);
}

.pvg-chatbot__feedback-label,
.pvg-chatbot__feedback-status {
  font-size: 0.68rem;
  color: var(--pvg-chatbot-muted);
}

.pvg-chatbot__feedback-btn {
  width: 28px;
  height: 28px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid rgba(15, 23, 42, 0.1);
  border-radius: 999px;
  background: #fff;
  color: #64748b;
  cursor: pointer;
  transition: background 150ms ease, border-color 150ms ease, color 150ms ease;
}

.pvg-chatbot__feedback-btn:hover,
.pvg-chatbot__feedback-btn:focus-visible,
.pvg-chatbot__feedback-btn.is-selected {
  border-color: rgba(15, 118, 110, 0.35);
  background: rgba(15, 118, 110, 0.08);
  color: var(--pvg-chatbot-primary);
}

.pvg-chatbot__feedback-btn:disabled {
  cursor: wait;
  opacity: 0.65;
}

.pvg-chatbot__feedback-form {
  flex: 1 1 100%;
  display: grid;
  gap: 0.45rem;
  margin-top: 0.15rem;
}

.pvg-chatbot__feedback-question {
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--pvg-chatbot-text);
}

.pvg-chatbot__feedback-input {
  width: 100%;
  min-height: 58px;
  border: 1px solid rgba(15, 23, 42, 0.12);
  border-radius: 12px;
  padding: 0.55rem 0.65rem;
  resize: vertical;
  color: var(--pvg-chatbot-text);
  font: inherit;
  font-size: 0.78rem;
  outline: none;
}

.pvg-chatbot__feedback-input:focus {
  border-color: rgba(15, 118, 110, 0.45);
  box-shadow: 0 0 0 3px rgba(15, 118, 110, 0.08);
}

.pvg-chatbot__feedback-actions {
  display: flex;
  gap: 0.45rem;
  align-items: center;
}

.pvg-chatbot__feedback-submit,
.pvg-chatbot__feedback-cancel {
  border: 0;
  border-radius: 999px;
  padding: 0.42rem 0.68rem;
  font-size: 0.72rem;
  cursor: pointer;
}

.pvg-chatbot__feedback-submit {
  background: var(--pvg-chatbot-primary);
  color: #fff;
}

.pvg-chatbot__feedback-cancel {
  background: rgba(15, 23, 42, 0.06);
  color: var(--pvg-chatbot-muted);
}

.pvg-chatbot__handoff-btn {
  flex: 1 1 100%;
  justify-self: flex-start;
  border: 1px solid rgba(15, 118, 110, 0.18);
  border-radius: 999px;
  padding: 0.48rem 0.72rem;
  background: rgba(15, 118, 110, 0.08);
  color: var(--pvg-chatbot-primary-strong);
  font-size: 0.72rem;
  font-weight: 700;
  cursor: pointer;
}

.pvg-chatbot__handoff-btn:hover,
.pvg-chatbot__handoff-btn:focus-visible {
  border-color: rgba(15, 118, 110, 0.36);
  background: rgba(15, 118, 110, 0.13);
}

.pvg-chatbot__handoff-status {
  flex: 1 1 100%;
  font-size: 0.7rem;
  color: var(--pvg-chatbot-muted);
}

.pvg-chatbot__handoff-status.is-suggested {
  color: var(--pvg-chatbot-primary-strong);
  font-weight: 600;
}

.pvg-chatbot__handoff-status.is-done {
  color: var(--pvg-chatbot-primary-strong);
  font-weight: 700;
}

.pvg-chatbot__feedback-error {
  flex: 1 1 100%;
  font-size: 0.7rem;
  color: #b91c1c;
}

.pvg-chatbot__bubble a {
  color: inherit;
  text-decoration: underline;
  word-break: break-word;
}

.pvg-chatbot__paragraph {
  margin: 0 0 0.45rem;
}

.pvg-chatbot__paragraph:last-child {
  margin-bottom: 0;
}

.pvg-chatbot__heading {
  margin: 0.2rem 0 0.35rem;
  font-weight: 700;
}

.pvg-chatbot__list {
  margin: 0.25rem 0 0.6rem;
  padding-left: 1.15rem;
}

.pvg-chatbot__list li {
  margin: 0.16rem 0;
}

.pvg-chatbot__gap {
  height: 0.35rem;
}

.pvg-chatbot__typing {
  display: inline-flex;
  gap: 0.28rem;
  align-items: center;
}

.pvg-chatbot__typing span {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: rgba(100, 116, 139, 0.58);
  animation: pvg-chatbot-bounce 1.1s infinite ease-in-out;
}

.pvg-chatbot__typing span:nth-child(2) {
  animation-delay: 0.15s;
}

.pvg-chatbot__typing span:nth-child(3) {
  animation-delay: 0.3s;
}

.pvg-chatbot__composer {
  position: relative;
  padding: 0.9rem 1rem 1rem;
  border-top: 1px solid rgba(15, 23, 42, 0.06);
  background: rgba(255, 255, 255, 0.86);
}

.pvg-chatbot__end-care {
  display: none;
  width: fit-content;
  max-width: 100%;
  min-height: 1.75rem;
  margin: 0 0 0.55rem auto;
  border: 1px solid rgba(220, 53, 69, 0.28);
  border-radius: 999px;
  padding: 0.34rem 0.62rem 0.34rem 0.5rem;
  background: #fff7f7;
  color: #b42318;
  font: inherit;
  font-size: 0.68rem;
  font-weight: 800;
  line-height: 1.1;
  letter-spacing: 0;
  box-shadow: 0 0.35rem 0.9rem rgba(180, 35, 24, 0.08);
  cursor: pointer;
  transition: background-color .18s ease, border-color .18s ease, color .18s ease, transform .18s ease, box-shadow .18s ease;
}

.pvg-chatbot--customer-care .pvg-chatbot__end-care {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.32rem;
}

.pvg-chatbot__end-care:hover,
.pvg-chatbot__end-care:focus-visible {
  border-color: rgba(220, 53, 69, 0.46);
  background: #fee2e2;
  color: #991b1b;
  box-shadow: 0 0.45rem 1rem rgba(180, 35, 24, 0.13);
  transform: translateY(-1px);
}

.pvg-chatbot__end-care:disabled {
  cursor: wait;
  opacity: 0.7;
  transform: none;
}

.pvg-chatbot__composer-form {
  display: flex;
  gap: 0.75rem;
  align-items: flex-end;
}

.pvg-chatbot__input-wrap {
  flex: 1 1 auto;
  border: 1px solid rgba(15, 23, 42, 0.08);
  background: #fff;
  border-radius: 20px;
  padding: 0.8rem 0.95rem;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.6);
}

.pvg-chatbot__input {
  width: 100%;
  min-height: 22px;
  max-height: 118px;
  border: 0;
  padding: 0;
  resize: none;
  outline: none;
  background: transparent;
  color: var(--pvg-chatbot-text);
  font: inherit;
}

.pvg-chatbot__input::placeholder {
  color: #94a3b8;
}

.pvg-chatbot__send {
  width: 52px;
  height: 52px;
  border-radius: 18px;
  border: 0;
  background: linear-gradient(135deg, var(--pvg-chatbot-accent), #f97316);
  color: #fff;
  box-shadow: 0 18px 30px rgba(245, 158, 11, 0.28);
  cursor: pointer;
}

.pvg-chatbot--customer-care .pvg-chatbot__send {
  background: linear-gradient(135deg, var(--pvg-chatbot-primary), var(--pvg-chatbot-primary-strong));
  box-shadow: 0 18px 30px rgba(15, 118, 110, 0.22);
}

.pvg-chatbot__send:disabled,
.pvg-chatbot__launcher:disabled {
  cursor: not-allowed;
  opacity: 0.7;
}

.pvg-chatbot__hint {
  margin-top: 0.65rem;
  font-size: 0.72rem;
  color: var(--pvg-chatbot-muted);
}

.pvg-chatbot__error {
  margin-top: 0.6rem;
  color: #b91c1c;
  font-size: 0.77rem;
}

@keyframes pvg-chatbot-pulse {
  0% {
    transform: scale(0.85);
    opacity: 0.6;
  }
  70% {
    transform: scale(1.35);
    opacity: 0;
  }
  100% {
    opacity: 0;
  }
}

@keyframes pvg-chatbot-bounce {
  0%, 80%, 100% {
    transform: translateY(0);
    opacity: 0.55;
  }
  40% {
    transform: translateY(-4px);
    opacity: 1;
  }
}

@media (max-width: 767px) {
  #pvg-chatbot-root {
    right: 14px;
    left: 14px;
    bottom: 14px;
  }

  .pvg-chatbot__launcher {
    width: 100%;
    justify-content: center;
  }

  .pvg-chatbot__panel {
    width: calc(100vw - 28px);
    right: 0;
    bottom: calc(100% + 12px);
  }

  .pvg-chatbot__thread {
    max-height: 52vh;
  }
}

/* Compact floating assistant */
#pvg-chatbot-root {
  right: 1.5rem;
  bottom: 1.5rem;
  z-index: 1300;
}

.pvg-chatbot__launcher {
  width: 56px;
  height: 56px;
  justify-content: center;
  gap: 0;
  padding: 0;
  border-radius: 50%;
}

.pvg-chatbot__launcher-badge {
  width: 38px;
  height: 38px;
}

.pvg-chatbot__launcher-text {
  display: none;
}

.pvg-chatbot__panel {
  position: fixed;
  right: 1.25rem;
  bottom: 5.75rem;
  width: min(340px, calc(100vw - 2rem));
  max-height: min(520px, calc(100vh - 7rem));
  border-radius: 18px;
  display: flex;
  flex-direction: column;
}

.pvg-chatbot__header {
  flex: 0 0 auto;
  padding: 0.9rem 1rem;
}

.pvg-chatbot__eyebrow,
.pvg-chatbot__status {
  display: none;
}

.pvg-chatbot__title {
  font-size: 0.98rem;
}

.pvg-chatbot__subtitle {
  display: block;
  margin: 0.18rem 0 0;
  max-width: none;
  font-size: 0.72rem;
  font-weight: 600;
  color: rgba(255, 255, 255, 0.78);
}

.pvg-chatbot--customer-care .pvg-chatbot__subtitle {
  color: rgba(209, 250, 229, 0.9);
}

.pvg-chatbot--customer-care .pvg-chatbot__hint {
  display: none;
}

.pvg-chatbot__close {
  flex: 0 0 auto;
  width: 34px;
  height: 34px;
}

.pvg-chatbot__thread {
  flex: 1 1 auto;
  min-height: 190px;
  max-height: none;
  padding: 0.85rem;
}

.pvg-chatbot__bubble {
  border-radius: 16px;
  padding: 0.7rem 0.82rem;
  font-size: 0.86rem;
  line-height: 1.45;
}

.pvg-chatbot__composer {
  flex: 0 0 auto;
  padding: 0.75rem;
}

.pvg-chatbot__composer-form {
  gap: 0.55rem;
}

.pvg-chatbot__input-wrap {
  border-radius: 16px;
  padding: 0.65rem 0.8rem;
}

.pvg-chatbot__send {
  width: 44px;
  height: 44px;
  border-radius: 15px;
}

.pvg-chatbot__hint {
  margin-top: 0.5rem;
  font-size: 0.68rem;
}

@media (max-width: 767px) {
  #pvg-chatbot-root {
    right: 1rem;
    left: auto;
    bottom: 1rem;
  }

  .pvg-chatbot__launcher {
    width: 54px;
    height: 54px;
  }

  .pvg-chatbot__panel {
    right: 0.75rem;
    left: 0.75rem;
    bottom: 5.25rem;
    width: auto;
    max-height: calc(100vh - 6.5rem);
  }
}